Question 1

What is WashDay!?

Accepted Answer

WashDay!, LLC is a mobile, on-demand pick up and delivery wash and fold laundry service.

Question 2

What happens if my laundry gets damaged?

Accepted Answer

We take special care in attention to detail in servicing your laundry. All clothing is sorted according to color but are additionally washed with dye or color catchers to avoid possibilities of color bleeding. Although it is very unlikely that your laundry is damaged beyond its normal wear, we accept full responsibility in the event of an occurrence.

Click below to find out more about our Missing & Damaged Clothing Claim Process

Question 3

What types of payment do you accept?

Accepted Answer

We accept all major credit and debit cards and now CashApp. 
We do not accept checks, cash, Zelle, or Venmo.

Question 4

Is there anything you can’t wash?

Accepted Answer

We do not launder any item that you yourself would not put in your washing machine. This includes: hand-wash only, dry clean only, or any special handle items.

🚫We do not accommodate soiled fabrics. (urine, stool, or vomit)🚫

Thanks in advance for your understanding and NOT sending these items!

Question 5

When do you pickup and deliver?

Accepted Answer

Pickup days are currently Monday through Thursday with available slots 4pm until 7pm.

All deliveries are made 24-hours after pickup. This means you will get your cleaned laundry back the next day.

Question 6

What happens if my clothing is lost?

Accepted Answer

From pickup to delivery, we take care to return every piece of laundry sent to us. Once at our facility, we have internal verification practices in place to ensure all of your laundry is accounted for. We accept responsibility to replace any item deemed to be lost while in our possession.

Please refer to our Missing & Damaged Clothing Claim process outlined below.

FAQ

WashDay! Newsletter

At A Glance

Contact